Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be unused, uninstalled, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, contact us at [email protected]. Returns must be approved before you ship anything back — once approved, we'll send you specific instructions on how and where to send your item. Items sent back to us without first requesting and receiving approval will not be accepted.
You are responsible for return shipping costs. Some products may be subject to a restocking fee, which will be disclosed to you before your return is finalized.
You can always contact us with return questions at [email protected].
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right. If we made an error or the item arrived defective, we'll cover return shipping and there's no restocking fee.
Exceptions / non-returnable items The following cannot be returned under any circumstances: electrical parts once installed, fluids/chemicals/hazardous materials, and gift cards. Special-order or drop-shipped items ordered specifically for you are also non-returnable.
Some items may be marked final sale, clearance, or non-returnable by the manufacturer or vendor. Because we source from outside warehouse partners, we aren't always able to identify this in advance — if it applies to your order, we'll let you know when you request your return.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we've received and inspected your return, and let you know if the refund was approved. If approved, you'll be automatically refunded to your original payment method within 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 10 business days have passed since we've approved your return, please contact us at [email protected].